call cente rsolutions
Management Software
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Inbound call center software swiftly connects customers to agents, anytime, anywhere.
Build your IVR & Call Flow
An intuitive, visual interface allows your team to effortlessly build complex, multi-level IVRs. Design better call flows and self-service options without writing a single line of code.
Speak to our sales representative today
It's fast, free and very easy!
At hinisys, we connect you with product experts who will understand your requirements in depth and
recommend a solution that aligns to your business goals.
Outbound call center Software for efficient sales, proactive support, and automated callbacks
Make outbound processes faster, more efficient, and more effective.
Create a Campaign
With Hinisys’s outbound solution, you can create and run multiple outbound campaigns simultaneously. Each campaign can use agents from different or the same skill set, department, or team.
BLENDED CALL CENTER SOLUTION Inbound & outbound calls from the same platform
Why run a blended call center?
Growing business use blended call centers for improved operational efficiency
How it works
Easy to setup and scale.
Go-live instantly
Our cloud-based solution can be set up in minutes. No hardware or software is needed. Simply log in to get started. Plus, scale up or downsize agents instantly as needed.
CTI Integrations
Hinisys for Salesforce
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Hinisys for Zendesk
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Hinisys for Zoho
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Hinisys for Freshdesk
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Hinisys for HubSpot
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Hinisys for Slack
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Hinisys for Shopify
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Got a homegrown CRM? hinisys works with it too
Hinisys is built on an open API architecture. That means it can integrate with almost any other business tool including custom CRM and ticketing solutions.
Automated telemarketing software
A complete, automated, cloud call center solution for all your telemarketing call campaigns.
What is telemarketing?
Telemarketing involves marketing your products or services directly to potential clients over the phone. This highly personalized approach can be a powerful selling method when executed effectively. Telemarketing is cost-effective, expands your reach effortlessly, and is one of the best ways to build rapport with customers. It provides instant engagement, feedback, and sales opportunities.
Manage telemarketing challenges with ease
How can technology help?
Telemarketing is one of the most challenging sales methods. It is interruptive and typically uninvited, which can make it stressful for sales agents. Leads often respond rudely or angrily, contributing to its poor reputation. Additionally, telemarketing has been associated with phone-based fraud and manipulation.
A solution that integrates with your online CRM can shift your focus to warm leads who have shown interest and given permission to be contacted.
Call oversight features allow supervisors to intervene if agents feel overwhelmed, either to coach without the prospect hearing or to take over the call.
Telemarketing software with SMS capabilities can send automated texts to follow up with disgruntled leads.
Autodialer and dialer APIs enable you to automate calls to large databases or inbound leads from your digital marketing campaigns.
Reduce lead turnaround times from 24 hours to less than 15 minutes using our cloud-based call center software.
Automate lead follow-up and streamline your contact center’s workflow.
Telemarketing software features
Clients Say
Testimonials
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About our clients
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Cloud telephony solution
Shift your telephony system to the cloud with an easy-to-integrate cloud phone system. This system reduces fixed costs, streamlines call management, boosts customer experience, delivers real-time actionable insights, and enables remote work.
What is cloud telephony?
Telemarketing involves marketing your products or services directly to potential clients over the phone. This highly personalized approach can be a powerful selling method when executed effectively. Telemarketing is cost-effective, expands your reach effortlessly, and is one of the best ways to build rapport with customers. It provides instant engagement, feedback, and sales opportunities.
Key features of cloud telephony
Your business doesn’t need to invest in any hardware or download any software to launch or manage operations; all you need is a working internet connection.
In this system, phone numbers are virtual, and all data is stored in the cloud.
With a cloud solution, you can have servers in multiple locations worldwide with built-in redundancies.
Typically, you pay a subscription fee to the cloud telephony provider per agent or the amount of data stored in the cloud.
Cloud telephony can be used for both incoming and outgoing calls.